Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
 
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Lawyers: Without Feedback, You’re Falling Back
 
Lawyers: Without Feedback, You’re Falling Back
February 17, 2021 | 4 minutes
Client ServicesInternal Client Communications and FeedbackContent TypeArticleAdditional OptionsContent Level: EssentialFirm Size: SmallFirm Size: MediumFirm Size: Large
Marketing Management and Leadership
The Client Experience of the Future
 
The Client Experience of the Future
August 25, 2020 | 7 minutes
Client ServicesExternal Client Communications and FeedbackProcess ImprovementContent TypeArticleAdditional OptionsContent Level: EssentialFirm Size: MediumFirm Size: Large
Business Development
LMA Podcast Episode 57: Diversity Communications: Best Practices and Perspectives from Two In-House Pros
 
LMA Podcast Episode 57: Diversity Communications: Best Practices and Perspectives from Two In-House Pros
March 26, 2020 | 32 minute episode
Client ServicesInternal Client Communications and FeedbackProcess ImprovementContent TypePodcastAdditional OptionsContent Level: EssentialFirm Size: SmallFirm Size: MediumFirm Size: Large
Marketing Management and Leadership
4 Innovative Ways to Strengthen Relationships With Your Most Important Clients
 
4 Innovative Ways to Strengthen Relationships With Your Most Important Clients
January 27, 2020 | 6 minutes
Client ServicesExternal Client Communications and FeedbackContent TypeArticleAdditional OptionsFirm Size: MediumFirm Size: Large
Business Development
LMA Podcast Episode 52: Moving the Needle on Social Responsibility
 
LMA Podcast Episode 52: Moving the Needle on Social Responsibility
October 23, 2019 | 30 minute episode
Client ServicesExternal Client Communications and FeedbackProject ManagementProcess ImprovementContent TypePodcastAdditional OptionsContent Level: EssentialFirm Size: SmallFirm Size: MediumFirm Size: Large
Marketing Management and Leadership
Trendspotting: Design Thinking
 
Trendspotting: Design Thinking
October 03, 2019 | 2 minutes
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackContent TypeArticleAdditional OptionsContent Level: EssentialFirm Size: SmallFirm Size: MediumFirm Size: Large
Marketing Management and Leadership
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
LMA AC 21-Register-New Design

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