Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
 
COMPETENCY
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How Client Service Impacts Almost Everything
 
How Client Service Impacts Almost Everything
October 29, 2021 | 17-minute episode
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackProject ManagementContent TypePodcastAdditional OptionsContent Level: Essential
Communications
How to Manage the CIO-CMO Relationship
 
How to Manage the CIO-CMO Relationship
October 28, 2021 | 7-minute read
Client ServicesProject ManagementContent TypeArticleAdditional OptionsContent Level: Essential
Marketing Management & Leadership
Infographic: A Closer Look at Client Journey Maps
 
Infographic: A Closer Look at Client Journey Maps
October 26, 2021 | 5-minute read
Client ServicesProject ManagementProcess ImprovementContent TypeInfographicAdditional OptionsContent Level: Essential
Communications
Handling Clients’ COVID Concerns: Tips for Meetings and Events in the Next Normal
 
Handling Clients’ COVID Concerns: Tips for Meetings and Events in the Next Normal
October 22, 2021 | 3-minute read
Client ServicesProject ManagementContent TypeArticleAdditional OptionsContent Level: Essential
Communications
Client Feedback Is a Firmwide Sport
 
Client Feedback Is a Firmwide Sport
October 15, 2021 | 5-minute read
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackContent TypeArticleAdditional OptionsContent Level: Essential
Communications
Elevating Client Experience in a Post-Pandemic World
 
Elevating Client Experience in a Post-Pandemic World
October 05, 2021 | 32-minute episode
Client ServicesProcess ImprovementContent TypePodcastAdditional OptionsContent Level: Essential
Marketing Management & Leadership
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
LMA AC 21-Register-New Design

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