Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
 
COMPETENCY
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7 Client Facts That May Surprise You — And How to Leverage Them to Deliver Superior Client Service
 
7 Client Facts That May Surprise You — And How to Leverage Them to Deliver Superior Client Service
November 02, 2023 | 2-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeInfographic
Business of Law
Engaging Consistently to Understand Evolving Client Service Needs
 
Engaging Consistently to Understand Evolving Client Service Needs
October 31, 2023 | 4-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticle
Business Development
Conducting Effective Client Roundtables: Tips for Fostering Meaningful Engagement
 
Conducting Effective Client Roundtables: Tips for Fostering Meaningful Engagement
October 26, 2023 | 8-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticle
Business Development
5 Steps to Shift Into a Client Services Role
 
5 Steps to Shift Into a Client Services Role
October 19, 2023 | 8-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticle
Business Development
How to Identify and Fire Unprofitable Clients
 
How to Identify and Fire Unprofitable Clients
September 07, 2023 | 9-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticle
Business of Law
Applying Strategic Jiu-Jitsu to Achieve Greater Collaboration
 
Applying Strategic Jiu-Jitsu to Achieve Greater Collaboration
May 11, 2023 | 26-minute episode
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackContent TypePodcastAdditional OptionsContent Level: Essential
Business Development
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
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