Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
 
COMPETENCY
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How to Identify and Fire Unprofitable Clients
 
How to Identify and Fire Unprofitable Clients
September 07, 2023 | 9-minute read
Profitability and PricingClient ServicesExternal Client Communications and FeedbackContent TypeArticle
Business of Law
Applying Strategic Jiu-Jitsu to Achieve Greater Collaboration
 
Applying Strategic Jiu-Jitsu to Achieve Greater Collaboration
May 11, 2023 | 26-minute episode
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackContent TypePodcastAdditional OptionsContent Level: Essential
Business Development
Legal Marketing: Advancing Inclusion Through Storytelling
 
Legal Marketing: Advancing Inclusion Through Storytelling
May 04, 2023 | 21-minute episode
External Client Communications and FeedbackCommunicationsReputation ManagementMedia Relations/PRContent TypePodcastAdditional OptionsContent Level: Essential
Client Services
99 Problems but DE&I Shouldn't Be One
 
99 Problems but DE&I Shouldn't Be One
December 15, 2022 | 39-minute episode
Client ServicesContent TypePodcast
Client Services
Approaching and Applying Client Service
 
Approaching and Applying Client Service
November 11, 2022 | 13-minute read
Client ServicesProcess ImprovementContent TypeArticle
Communications
5 Ways to Drive Efficient Planning When Working With Lawyers
 
5 Ways to Drive Efficient Planning When Working With Lawyers
November 09, 2022 | 4-minute read
Client ServicesProject ManagementContent TypeArticle
Marketing Management & Leadership
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
LMA 23

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