Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
 
COMPETENCY
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Handling Clients’ COVID Concerns: Tips for Meetings and Events in the Next Normal
 
Handling Clients’ COVID Concerns: Tips for Meetings and Events in the Next Normal
October 22, 2021 | 3-minute read
Client ServicesProject ManagementContent TypeArticleAdditional OptionsContent Level: Essential
Communications
Client Feedback Is a Firmwide Sport
 
Client Feedback Is a Firmwide Sport
October 15, 2021 | 5-minute read
Client ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackContent TypeArticleAdditional OptionsContent Level: Essential
Communications
Elevating Client Experience in a Post-Pandemic World
 
Elevating Client Experience in a Post-Pandemic World
October 05, 2021 | 32-minute episode
Client ServicesProcess ImprovementContent TypePodcastAdditional OptionsContent Level: Essential
Marketing Management & Leadership
The Tenets of a Successful Key Client Program
 
The Tenets of a Successful Key Client Program
September 30, 2021 | 5-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticleAdditional OptionsContent Level: Essential
Communications
Collaborative Planning With Clients: Ideas From General Counsel
 
Collaborative Planning With Clients: Ideas From General Counsel
September 24, 2021 | 6-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticleAdditional OptionsContent Level: Essential
Communications
5 Tips to Deliver Exceptional Client Service
 
5 Tips to Deliver Exceptional Client Service
September 16, 2021 | 4-minute read
Client ServicesExternal Client Communications and Feedback
Communications
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
LMA AC 21-Register-New Design

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