Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
 
COMPETENCY
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Beneath the Service: What Law Firm Clients Really Buy
 
Beneath the Service: What Law Firm Clients Really Buy
October 15, 2024 | 9-minute read
Client ServicesProject ManagementProcess Improvement
Business of Law
Maximizing Potential: A Client-Centric Approach for Relationship Growth
 
Maximizing Potential: A Client-Centric Approach for Relationship Growth
September 19, 2024 | 5-minute read
Client ServicesProcess Improvement
Business of Law
Research for Free: A Treasure Trove of Open Access Research Tools for Better Client Relationships
 
Research for Free: A Treasure Trove of Open Access Research Tools for Better Client Relationships
September 05, 2024 | 6-minute read
Client Services
Business Development
7 Client Facts That May Surprise You — And How to Leverage Them to Deliver Superior Client Service
 
7 Client Facts That May Surprise You — And How to Leverage Them to Deliver Superior Client Service
November 02, 2023 | 2-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeInfographic
Business of Law
Engaging Consistently to Understand Evolving Client Service Needs
 
Engaging Consistently to Understand Evolving Client Service Needs
October 31, 2023 | 4-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticle
Business Development
Conducting Effective Client Roundtables: Tips for Fostering Meaningful Engagement
 
Conducting Effective Client Roundtables: Tips for Fostering Meaningful Engagement
October 26, 2023 | 8-minute read
Client ServicesExternal Client Communications and FeedbackContent TypeArticle
Business Development
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
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