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Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
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Client Services (28)
Internal Client Communications and Feedback (11)
External Client Communications and Feedback (18)
Project Management (8)
Process Improvement (10)
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Know Your Client: 3 Issues Facing In-house Counsel in 2023
By Dan Nelson, Marcie Dickson, Laura Ernde
September 22, 2022 |
12-minute read
Client Services
Project Management
Process Improvement
Additional Options
Content Level: Essential
Firm Size: Small
Firm Size: Medium
Firm Size: Large
Business Development
Marketing to Laterals: 3 Key Considerations for Your Future Internal Clients
By Michael Ellenhorn
September 08, 2022 |
4 minutes
Client Services
Internal Client Communications and Feedback
Content Type
Article
Business Development
Making the Case for Client Value Teams
By Amber Bollman, Julie Henson, Allison Nussbaum
September 02, 2022 |
34-minute episode
Client Services
Project Management
Content Type
Podcast
Additional Options
Content Level: Essential
Business Development
Lessons Learned From In-House Counsel
By Heather McCullough, Nat Slavin
February 10, 2022 |
26-minute episode
Client Services
Internal Client Communications and Feedback
External Client Communications and Feedback
Project Management
Content Type
Podcast
Communications
How Client Service Impacts Almost Everything
By Felicity Aston, Steve Boutwell, Liz Lockett
October 29, 2021 |
17-minute episode
Client Services
Internal Client Communications and Feedback
External Client Communications and Feedback
Project Management
Content Type
Podcast
Additional Options
Content Level: Essential
Communications
How to Manage the CIO-CMO Relationship
By Abhijat Saraswat
October 28, 2021 |
7-minute read
Client Services
Project Management
Content Type
Article
Additional Options
Content Level: Essential
Marketing Management & Leadership
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