Powered by the
Legal Marketing Association
Spotlight
Focus
Content by Topic
Business Development
Business of Law
Client Services
Communications
Marketing Management and Leadership
Technology Management
Podcast
Contribute
Search
Client Services
Master the techniques, processes and standards by which law firms' professional staff serve the lawyers in the firm and the clients of the firm.
COMPETENCY
Expand/Collapse
Client Services (37)
Internal Client Communications and Feedback (12)
External Client Communications and Feedback (20)
Project Management (12)
Process Improvement (11)
Advanced
Filters
99 Problems but DE&I Shouldn't Be One
By Terra Davis, Lia Dorsey
December 15, 2022 |
39-minute episode
Client Services
Content Type
Podcast
Client Services
Approaching and Applying Client Service
By Aubrey Hecker, Reginald Trueblood, Mollie Wilner
November 11, 2022 |
13-minute read
Client Services
Process Improvement
Content Type
Article
Communications
5 Ways to Drive Efficient Planning When Working With Lawyers
By Monica Kriegel
November 09, 2022 |
4-minute read
Client Services
Project Management
Content Type
Article
Marketing Management & Leadership
Infographic: What Corporate and In-House Counsel Want in Today's Shifting Landscape
By Michael Janovici
November 08, 2022 |
3-minute read
Client Services
Project Management
Content Type
Infographic
Business Development
Not All Revenue Is Created Equal: Classifying and Prioritizing Client Tiers
By Marc Gericó
October 31, 2022 |
5-minute read
Client Services
External Client Communications and Feedback
Project Management
Content Type
Article
Communications
Greater Than Zero: Client Experience Redefines Value
By Jill Huse
October 27, 2022 |
5-minute read
Client Services
Internal Client Communications and Feedback
External Client Communications and Feedback
Content Type
Article
Communications
Load next 6 article(s) (31 left)
Loading...
Learn More
Adrian Lurssen
JD Supra
Use Reader Data to Get Results
Additional educational offerings and events
Search