Spotlight On: Technology Management

This month's content focus is on the Technology Management domain in the LMA Body of Knowledge.

People, Process, Platform: What Actually Drives Legal MarTech Adoption
People, Process, Platform: What Actually Drives Legal MarTech Adoption

People, Process, Platform: What Actually Drives Legal MarTech Adoption

People, Process, Platform: What Actually Drives Legal MarTech Adoption
 

People, Process, Platform: What Actually Drives Legal MarTech Adoption

Mike Vallebuona, Raquel Lewis
September 17, 2026 | 30-minute episode
A Playbook for Modern Client Service: Where Data and AI Drive Impact
A Playbook for Modern Client Service: Where Data and AI Drive Impact

A Playbook for Modern Client Service: Where Data and AI Drive Impact

A Playbook for Modern Client Service: Where Data and AI Drive Impact
 

A Playbook for Modern Client Service: Where Data and AI Drive Impact

Paul S. Grabowski
September 09, 2026 | 5-minute read
What Is an MSO and Why Does It Matter?
What Is an MSO and Why Does It Matter?

What Is an MSO and Why Does It Matter?

What Is an MSO and Why Does It Matter?
 

What Is an MSO and Why Does It Matter?

Suzanne Donnels
September 03, 2026 | 8-minute read
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People, Process, Platform: What Actually Drives Legal MarTech Adoption
 
People, Process, Platform: What Actually Drives Legal MarTech Adoption
September 17, 2026 | 30-minute episode
Marketing Management and LeadershipDepartment Management and MotivationChange ManagementProject and Program ManagementCommunications Software and PlatformsPodcast, Technology Management
A Playbook for Modern Client Service: Where Data and AI Drive Impact
 
A Playbook for Modern Client Service: Where Data and AI Drive Impact
September 09, 2026 | 5-minute read
Competitive IntelligenceClient ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackProcess ImprovementProposal and Pitch Development, Business Development
What Is an MSO and Why Does It Matter?
 
What Is an MSO and Why Does It Matter?
September 03, 2026 | 8-minute read
Business of LawBusiness Structures and TrendsProfitability and PricingFinancial Management and MeasurementBudgetingProject and Program Management, Marketing Management and Leadership
Measuring What Matters: KPIs for Strategic Key Account Management
 
Measuring What Matters: KPIs for Strategic Key Account Management
September 01, 2026 | 6-minute read
Client FeedbackFirm and Practice Strategy and PlanningFinancial Management and MeasurementClient ServicesInternal Client Communications and FeedbackExternal Client Communications and FeedbackCustomer Relationship Management (CRM), Business Development
Leading from the Middle: Takeaways from the LMA Second Chair Roundtable
 
Leading from the Middle: Takeaways from the LMA Second Chair Roundtable
August 27, 2026 | 5-minute read
Marketing Management and LeadershipFirm Organizational Structure and DynamicsDepartment Management and MotivationArticle, Business of Law
Back to Basics: Why Branding Is More Than a Visual Identity
 
Back to Basics: Why Branding Is More Than a Visual Identity
August 25, 2026 | 38-minute episode
Message and Strategy PlanningAdvertising and PromotionMarketing Management and LeadershipMarketing PlanningGraphic Design and BrandingPodcast, Communications